WE TALK TO CUSTOMER SUPPORT FOR YOUSick of fighting with customer support to fix problems, get refunds, or cancel services? We'll handle it all — without ever needing your passwords or personal info.
We never see or store your personal info
ComcastCase #48291 · Billing Dispute
Case Closed
Activity Log
0:00
Problem submittedComcast double-charge · $89.99
0:04
Policy research complete3 billing docs reviewed · refund clause found
0:11
Connected to billing dept.22 min hold navigated — you did nothing
0:23
Escalated to retentionTier-1 refused · escalation #1 of 2
0:38
$5 credit offer — rejectedCited billing policy · demanded full refund
0:46
Result$89.99Refunded
46min handled
17messages
2escalations
You did nothing
Your problem solved while you do literally anything elseTalking to customer support representatives — everyone hates it. Let us take it from here. Simply tell our AI what your problem is, connect it to your representative, and we'll notify you when we've solved your problem.
AI handles every message, hold, and escalation
You get notified only when it's done
Never needs your passwords or logins
Customer support is designed to wear you downYou've heard every one of these before. They aren't accidents — they're scripts, engineered to stall, deflect, and wear you down until you give up. We know every one of them. We don't get tired.
Let me transfer you again to another department...
An agent will be with you in 20 minutes.
I understand your frustration.
Unfortunately, that's our policy.
I can offer you a $5 credit.
Can I get your account, phone, and email again?
FIGHT FIRE WITH FIRECompanies already use AI chatbots to deflect you, stall you, and make you give up. They use technology to save money at your expense. It's time to fight back with AI of your own.
How it works
DESCRIBE YOUR PROBLEMTell us what went wrong, which company you're dealing with, and what outcome you want — a refund, a replacement, a cancellation, or something else.
WE RESEARCH
& CONNECTOur AI researches the company's policies, known issues, and what's worked before — then connects to their support chat armed with a plan.
STAY IN
THE LOOPWatch the conversation in real time. Jump in anytime to guide the AI or take over if you want.
GET YOUR
RESULTSWe'll notify you when your issue is resolved. Refund processed, service cancelled, or replacement on the way.
EVERY USER MAKES US SMARTERYour problem is rarely unique. As we resolve issues for other users, we learn what works, what doesn't, and what quirks each company has. Every interaction adds to a collective playbook that makes us more effective for the next person — including you.
Coverage MapPlatform Layer
Supported Chat Platforms9Platforms live
200K+Companies reached
2Shipping next qtr
Powers chat forAI-first support
Active
Fortune 500 leader
Powers chat forSMB & startups
Active
10,000+ businesses
Powers chat forAI-native brands
Active
AI-first leader
Powers chat forAI support automation
Active
$1B+ customer ROI
Powers chat forConversational support
Active
30,000+ companies
Powers chat forEnterprise CRM giant
Active
Fortune 500 standard
Powers chat forEnterprise AI agents
Active
AI-first leader
Powers chat forComcast properties
Active
Nuance-powered stack
Powers chat forOmnichannel support
Active
173,000+ companies
Powers chat forConversational cloud
Coming soon
Coming soon
Powers chat forDTC & retail CX
Coming soon
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Coverage at the platform layer — reaches thousands of companies you use every day
Intel DossierFile #PTN-04
PELOTONActive Playbook
218 cases31 min avg.84% win rate
Known Tactics4 of 27
73%
Decline first two refund offers — triggers escalation authRefund
142x
Day-14 delivery clause unlocks full refund — buried in ToS §8Timing
81%
Mention BBB → routes to retention (60% higher comp cap)Escalation
19m
Pause flow is 2 clicks — cancel loop is 8 steps. Skip both.Shortcut
+ 23 more tactics on file
218cases
84%won
$94Krecovered
31mavg
Updated daily
We already know what worksEvery company has quirks. Some only process refunds if you use the word "escalate." Some have a hidden retention team that can waive fees the frontline rep can't. Some will say no three times before routing you to someone who can actually help. We've mapped these patterns across hundreds of companies so our AI knows exactly which buttons to press.
TRUST & CONTROL
NO LOGINS, NO PASSWORDSWe never ask for your account passwords or login credentials. Our AI works through the same public chat widget you'd use yourself.
PROVIDE YOUR INFO ONCE, EVERName, email, account numbers — enter them once and they're remembered for every future session. No more retyping the same details every time you contact a new company.
YOU'RE IN THE DRIVER'S SEATWatch the full conversation in real time. Jump in and take over whenever you want. Set how much autonomy the AI has — from fully automatic to approving every message.
NOTHING HAPPENS IN THE DARKEvery message sent on your behalf is visible to you. The AI confirms it understands your problem before it starts. You can stop everything with one click.
YOUR DATA NEVER TOUCHES OUR SERVERSNot our AI. Not our database. Not our logs. Your personal information stays encrypted in your browser until the exact moment it's sent directly to customer support — substituted locally, never transmitted to us.
01
You enter your info onceName, email, phone, account numbers — stored encrypted in your browser's local vault. Powered by libsodium, the open-source cryptography library trusted by WireGuard and countless security-critical applications worldwide.
02
Our AI only sees tokensWhen the AI needs your phone number, it writes a token like {{PII:phoneNumber}} in its response. It never sees the actual value. It can't leak what it doesn't have.
03
Your browser substitutes locallyAt the moment of sending, the extension replaces tokens with real values from your encrypted vault — entirely within your browser. The AI has already done its work and is nowhere in this step.
04
Direct to support, not through usThe final message with your real info goes straight from your browser to the customer support chat widget. Our servers never see it — not in storage, not in transit, not in logs.
WHAT WE CAN HANDLE
REFUNDS
Overcharged, double-billed, or charged for something you didn't order? We'll get your money back.
CANCELLATIONS
Tired of navigating cancellation mazes? We'll handle the runaround and get your subscription or service cancelled.
REPLACEMENTS
Received a defective or wrong product? We'll negotiate a replacement or exchange without the hassle.
FREQUENTLY ASKED QUESTIONS
How does consumer.bot work?
Simply tell us your problem — what company, what happened, and what outcome you want. Our AI agent will connect to the company's customer support chat and handle the entire conversation for you, negotiating on your behalf to get the best possible result.
Do I need to give you my login credentials?
No. We never ask for or store your login credentials. Our AI works through the company's public-facing customer support chat — the same channel you'd use yourself. We only need to know the details of your issue.
Can I see what the AI is saying on my behalf?
Absolutely. You can watch the entire conversation unfold in real time. You can also jump in at any point to guide the AI, adjust its approach, or take over the conversation yourself.
What kinds of issues can you handle?
We handle refunds, cancellations, replacements, billing disputes, service complaints, and escalations. If it involves talking to a company's customer support team, we can likely help.
Is consumer.bot free to use?
We're currently in early access. Sign up today to start using consumer.bot and be the first to know when new features and pricing plans are announced.
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